پایان نامه شناسایی و رتبه بندی عوامل موثر بر تصمیم گیری مدیران در بخش فرهنگی کشور با استفاده از مدل تاپسیس (مطالعه موردی وزارت فرهنگ و ارشاد اسلامی )

فهرست:

چکیده 1

فصل اوّل : کلیّات تحقیق

1-1- مقدمه. 3

1-2- بیان مساله. 3

1-3- اهمیت و ضرورت تحقیق. 6

1-4- اهداف تحقیق. 6

1-5- فرضیات.. 7

1-6- قلمرو تحقیق. 7

1-6-1- قلمرو موضوعی. 7

1-6-2- قلمرو مکانی. 7

1-6-3- قلمرو زمانی. 7

1-7- شرح واژه‌ها و اصطلاحات بکار رفته در تحقیق. 8

1-7-1- تصمیم گیری. 8

1-7-2- تصمیم گیری چندمعیاره (Multiple Criteria Decision Making) 8

1-7-3- تکنیک تاپسیس.. 8

1-7-4- عوامل عقلایی................................................................................................................................9

1-7-5- عوامل روانشناختی.........................................................................................................................9

1-7-6 - عوامل اجتماعی............................................................................................................................9

1-7-7- عوامل فرهنگی...............................................................................................................................9

فصل دوم : مروری بر پیشینه پژوهش

2-1- مقدمه. 11

ه‍

2-2 - تصمیم گیری چیست؟. 11

2-3- سطوح تصمیم گیری. 12

2-4- درجه سختی تصمیم گیری. 13

2-4-1- انواع تصمیم گیری بر مبنای اطلاعات موجود 14

2-5- زمان و تصمیم گیری. 16

2-6- گام های تصمیم. 18

2-7- تصمیم گیری فردی در مقابل تصمیم گیری سازمانی. 20

2-7-1- تصمیم گیری های فردی. 20

2-7-2-تصمیم گیری های سازمانی. 20

2-7-2-1- رهیافت علمی مدیریت.. 20

2-7-2-2- مدل کارنگی. 21

2-7-2-3- مدل ظرف زباله. 23

2-8 - رویکردهای تصمیم گیری. 25

2-8-1- تصمیم گیری عقلایی. 26

2-8-2- تصمیم گیری رفتاری. 28

2-8-3- تصمیم گیری باز. 31

2-9- مدل‌سازی برای تصمیم. 32

2-9-1- مدل مطلوبیت مورد انتظار. 33

2-9-2- مدل رفتاری تصمیم گیری سازمانی. 35

2-9-3- مدل تصمیم گیری تدریجی. 37

2-9-4- مدل تصمیم گیری در بحران. 39

2- 9- 5- مدل تصمیم گیری در شرایط تنش روانشناختی. 42

2- 9-6- مدل منازعه یا مدل کنار آمدن با نقش ها 43

2-10- نظام های پشتیبانی تصمیم گیری. 45

2-11-آفات تصمیم گیری. 48

2-12-تصمیم گیری شهودی. 50

و

2-12-1 - تئوری پندار. 59

2-12-2-قضاوت در دسترس.. 61

2-12-3-قضاوت نمایندگی. 62

2-12-4- تئوری تعهد. 62

2-13- فرایند تصمیم گیری. 63

2-13-1-شناسایی مسئله. 63

2-13-2-تاثیرات چارچوب.. 64

2-13-3- باز تعریف مسئله. 69

2-13-4- ایجاد انتخاب ها 70

2-13-5- بهینه سازی همبسته. 70

2-13-5-1-نقش انتظارات در تصمیم گیری. 71

2-13-6-انجام راه حل. 72

2-14- مدل سبک تصمیم گیری. 73

2-15- پیشینه پژوهش.. 75

2-16- مدل مفهومی تحقیق. 79

فصل سوّم : روش شناسی پژوهش

3-1- مقدمه. 82

3-2- روش تحقیق. 82

3-3- فرآیند تحقیق. 83

3-4- انتخاب گروه تصمیم گیری. 84

3-5-  جامعه و نمونه آماری. 84

3-6- حجم نمونه و شیوه نمونه‌گیری. 85

3-7-ابزار گردآوری داده‌های تحقیق. 87

3-8-روایی پرسشنامه. 89

3-9- پایایی پرسشنامه. 90

3-10- روش تحقیق و ابزارها 91

ز

فصل چهارم : تجزیه و تحلیل داده‌های تحقیق

4-1- مقدمه. 93

4-2- یافته‌‌های توصیفی تحقیق.. .........................................................................................................................................94

4-3- تحلیل استنباطی یافته‌های تحقیق. 99

4-3-1- آزمون فرضیات تحقیق. 99

4-3-2- رتبه بندی مولفه های موثر بر تصمیم گیری مدیران با استفاده از تکنیک تاپسیس.. 104

4-3-2-1-رتبه بندی مولفه های مربوط به بعد عوامل عقلایی. 104

4-3-2-2-رتبه بندی مولفه های مربوط به بعد عوامل روانشناختی. 105

4-3-2-3-رتبه بندی مولفه های مربوط به بعد عوامل اجتماعی. 105

4-3-2-4-رتبه بندی مولفه های مربوط به بعد عوامل فرهنگی. 106

فصل پنجم : نتیجه گیری و پیشنهادهای پژوهش

5-1- مروری مختصر بر بیان مسأله. 108

5-2- نتایج آزمون فرضیات.. 110

5-3- بحث و نتیجه‌گیری. 110

5-4-ﻣﺤﺪودﻳﺖﻫﺎی تحقیق. 115

5-4-1- محدودیت‌های در کنترل پژوهشگر. 115

5-4-2- محدودیت‌های خارج از کنترل پژوهشگر. 115

5-5- ارائه پیشنهادها 116

5-5-1-پیشنهادهای کاربردی بر مبنای یافته‌های تحقیق. 116

5-5-2-پیشنهادهای برای تحقیقات آتی. 116

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