فهرست:
فهرست مطالب
فصل 1: کلیات 1
1-1- مقدمه. 2
1-2- اهمیت موضوع.. 3
1-3- بیان مسأله. 4
1-4- اهداف تحقیق... 6
1-5- پرسشها و فرضیه های تحقیق... 6
1-6- تعاریف مفهومی متغیرها 7
فصل 2: ادبیات تحقیق 9
2-1- مقدمه. 10
2-2- چالش های نو ظهور. 11
2-3- مدیریت بازاریابی و رفتار مصرف کننده. 12
2-3-2- رفتار مصرف کننده. 15
2-3-3- رویکردهای مطالعه ی رفتار مصرف کننده. 17
2-3-4- عوامل تأثیر گذار بر رفتار مصرف کننده. 19
2-4- نگرش.... 20
2-4-1- تعریف نگرش.... 21
2-4-2- کارکردهای نگرش.... 23
2-4-3- اجزای نگرش.... 25
2-4-4- مدلهای ساختاری نگرش.... 30
2-4-5- شکل گیری نگرش.... 33
2-4-6- تغییر نگرش.... 37
2-4-7- نگرش در ارتباط با باورها و رفتار. 40
2-5- کشور محل ساخت.... 42
2-5-1- اثر COO ، هاله ای یا خلاصه. 46
2-5-2- اجزای COO.. 47
2-5-3- دامنه ی تعاریف.... 48
2-5-4- سازه ای مناسب برای مطالعه ی اثرات COO.. 51
2-5-5- مفهومی کردن COO در چارچوب تئوری نگرش.... 52
2-5-6- بسط دیدگاه سه بخشی به اثرات COO.. 61
2-5-7- مروری بر مدل های مفهومی تصویر کشور. 64
2-5-8- مباحثی در عملیاتی کردن تصویر محصول-کشور (PCI). 66
2-5-9- نگرش نسبت به محصول... 68
2-5-10- متغیرهای تعدیل گر اثرات COO.. 72
2-5-11- نگاهی به مطالعات انجام شده. 78
فصل 3: روش تحقیق 84
3-1- مقدمه. 85
3-2- مدل مفهومی و فرضیه ها 85
3-3- مروری بر طرح تحقیق... 88
3-4- جامعه آماری... 89
3-5-نمونه گیری... 89
3-6- اندازه نمونه. 90
3-7- متغیرهای تحقیق... 91
3-8- ابزار اندازه گیری و نحوه ی اجرای آن.. 92
3-9- اعتبار(روایی) ابزار سنجش.... 97
3-10- پایایی ابزار سنجش.... 97
3-11- روش های آماری برای تجزیه و تحلیل داده ها و آزمون فرضیه ها 99
فصل 4: آزمون و ارزیابی فرضیه ها 102
4-1- مقدمه. 103
4-2-بررسی متغیرهای جمعیت شناختی تحقیق... 103
4-3- تحلیل های آمار استنباطی و مقایسه ای... 109
4-3-1- تحلیل عاملی اکتشافی و تأییدی برای سنجش روایی سازه. 110
4-3-2- بررسی سازه PCI برای کشور ایران.. 117
4-3-3- بررسی سازه PCI برای کشور ترکیه. 120
4-3-4- بررسی سازه PCI برای کشور چین... 122
4-3-5- مقایسه ی نتایج بدست آمده برای کشورهای ایران، ترکیه و چین... 124
فصل 5: نتیجه گیری و پیشنهادات 130
5-1- مقدمه. 131
5-2- بحث و نتیجه گیری... 132
5-2-1- چگونگی نگرش مصرف کننده نسبت به کشور محل ساخت.... 133
5-2-2- رتبه بندی اثرات COO برای سه کشور ایران، ترکیه و چین... 134
5-2-3- نقش ملی گرایی در نگرش مصرف کنندگان.. 136
5-3- کاربردهای مدیریتی... 137
5-4- محدودیت های تحقیق... 140
5-5- رهنمودهایی برای تحقیقات آینده. 141
منابع 142
پیوستها 156
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